• Menu
My Account Checkout

Terms and Conditions

Last updated: June 2025

Welcome to https://styleresale.co.uk (the “Website”), operated by Style Resale, a business registered in England, United Kingdom (“we,” “us,” “our,” or “Style Resale”).

These Terms and Conditions govern your use of our Website and the purchase of preloved clothing items from us. Please read these Terms carefully before accessing or using our Website. By accessing any part of the Website, you agree to be bound by these Terms. If you do not agree to all the Terms, you must not use the Website.

1. Contact Details

Business Name: Style Resale
Website: https://styleresale.co.uk
Email: info@styleresale.co.uk

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old; or

  • If you are under 18, you have permission from a parent or guardian to use this Website.

3. Products and Descriptions

We specialise in selling preloved (second-hand) clothing items. All products listed are unique and sold on a first-come, first-served basis.

  • Condition: Items are preloved and may show signs of previous wear. We describe items as accurately as possible and provide photos. However, variations in colour and minor defects may occur.

  • Sizing: Size labels may differ between brands. Please check measurements provided in product descriptions.

4. Prices and Payment

  • All prices are listed in GBP (£) and include VAT where applicable.

  • We reserve the right to change prices at any time.

  • Payment is accepted via the methods specified on our Website’s checkout page.

  • Your order will only be processed once full payment has been received and cleared.

5. Placing an Order

  • By placing an order, you confirm that all details provided are true and accurate.

  • Once you submit your order, you will receive an email acknowledging receipt. This does not constitute acceptance of your order.

  • Acceptance occurs when we email you a confirmation that the items have been dispatched.

We reserve the right to refuse any order for reasons including, but not limited to:

  • Item being unavailable

  • Payment issues

  • Suspicion of fraudulent activity

6. Delivery

  • We deliver to addresses within the UK. For international orders, please contact us.

  • Delivery times are estimates only and not guaranteed.

  • We are not responsible for delays outside our control (e.g. postal strikes, extreme weather).

  • Delivery charges are specified at checkout.

7. Returns and Refunds

Your Right to Cancel (Consumer Contracts Regulations)

If you are a UK consumer, you have the legal right to cancel your order within 14 days without giving any reason.

  • The cancellation period expires 14 days after you receive your goods.

  • To exercise this right, you must inform us in writing (email to info@styleresale.co.uk).

  • Items must be returned in the same condition as received.

Non-returnable Items

The following cannot be returned:

  • Items marked as “Final Sale” or “Non-Returnable”

  • Items worn beyond trying on or damaged by you

Refunds

  • Refunds will be processed within 14 days of receiving the returned items.

  • Refunds will be issued to your original payment method.

  • You are responsible for return shipping costs unless the item was faulty or incorrect.

8. Faulty or Misdescribed Goods

If your item is faulty, damaged, or significantly not as described, please contact us within 14 days of receipt. You may be entitled to:

  • A replacement (if available)

  • A repair (if possible)

  • A partial or full refund

Your statutory rights under the Consumer Rights Act 2015 remain unaffected.

9. User Accounts

You may create an account to access certain features of our Website.

  • You must keep your login details secure.

  • You are responsible for all activity under your account.

  • We may suspend or terminate accounts that breach these Terms.

10. Intellectual Property

All content on this Website—including text, logos, graphics, images, and software—is owned or licensed by Style Resale. You may not:

  • Copy, reproduce, or distribute our content without our permission

  • Use our trademarks without consent

11. Prohibited Uses

You must not:

  • Use the Website for unlawful purposes

  • Upload viruses, malware, or malicious code

  • Attempt to gain unauthorised access to our systems

  • Use the Website to harass, abuse, or harm others

12. Limitation of Liability

  • To the extent permitted by law, Style Resale shall not be liable for indirect, incidental, or consequential losses.

  • Our total liability for any claim arising under these Terms shall not exceed the price paid for the relevant item.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded by law.

13. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use personal data in compliance with UK GDPR.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page. Continued use of the Website indicates your acceptance of updated Terms.

16. Contact Us

If you have any questions about these Terms, please contact us at:
📧 info@styleresale.co.uk